So what do you think I should do from here based on the directions sent from ASUS? If this is where ASUS wanted me to make sure it was set to "AUTO", which it is by default, then what? Wireless Mode Selection Auto or 802.11b/g ( is this possibly where ASUS wanted me to go) Transmit Buffers 512 or increase or decrease vale with arrows Scan Valid Interval 60 or increase or decrease vale with arrows Receive Buffers 256 or increase or decrease vale with arrows Network Address Not Present or (select radio button and input value) Click the property you want to change on the left, and then select its value on the right.Ĩ02.11b Preamble Long and Short or Long only The following properties are available for this network adapter. NEVER assume the can maneuver through the computer without the directions stating EXACTLY what the screens will look like and the words they will see, or better still, give screen shots, or you WILL be getting another call for help.)Ĭlicking (Windows 7 - information was given as OS to ASUS)ĭevice Manager->Network Adapters->Atheros AR9285 Wireless Network Adapter->Advanced (tab)-> Try to change the wireless channel, for example if your neighbour use channel 1, please try channel 6 or 11."Ĭhecking the above recommended K60IJ settings: (one thing I have learned helping novice to experienced people with computer problems.
Such as microwaves, cordless phones, refrigerators, etc. Please also keep the environment around the WLAN Card away from microwave ovens and large metal objects. On you router, please make sure to enable the 802.11N and set the bandwidth to 40mhz. Thank you for contacting ASUS Customer Service.įor your problem, please click Device Manager->Network adapters->wireless card->Advanced->802.11n channel, then choose Auto and enable the 802.11n mode here. We have tried this on multiple wireless routers and have another laptop in the same location at the same time that never drops the connection. I opened a case about the above issue and on I got this reply (I am not sure if this is a quick or slow time to respond - in my eyes EXTREMELY SLOW)
#Azurewave wifi asus x550 laptop install#
When looking for an updated driver for the wireless I see it has "6" files listed under it and not one matching the above AR9285:ĭescription ASUS Wireless Switch (Wireless Console3) UtilityĪSUS Wireless Switch (Wireless Console3) Utility for XP32 VISTA WIN7ĭownload from Global (DLM) Global China P2Pĭescription AW-NE771 Wireless Lan Driver and ApplicationĪW-NE771 Wireless Lan Driver and Application for Win7 64 bitĭescription Azurewave NE762 Wireless LAN DriverĪzurewave NE762 Wireless LAN Driver for WIN7 64 bitĭescription Azurewave Wireless Lan Driver and ApplicationĪzurewave Wireless Lan Driver and Application for Win7 64 bit (Please first install the Wireless Console Utility before this driver installation)ĪW-NE771 Wireless Lan Driver and Application for Win7 (Please first install the Wireless Console Utility before this driver installation)ĭescription AW-NE785 Wireless Lan Driver and ApplicationĪW-NE785 Wireless Lan Driver and Application for Win7 (Please first install the Wireless Console Utility before this driver installation) In the device manager is listed "Atheros AR9285 Wireless Network Adapter" with a driver version of 8.0.0.238 dated I service PC's, Laptops, networks and much more for over 15 years now and I for the life of me have never been so confused trying to resolve this problem or even documentation on the hardware. The Asus notebook fails to stay connected. It also does not matter if we have all 5 bars of connection strength or less.
We also have an Acer and a Toshiba notebooks connecting without any problems at all. It does not matter which router we connect this notebook to and the connections constantly drop. We have two separate wireless routers in the home with N and G capability. I am trying to find out why this wireless connection is dropping 100's of times in a day.
What, where, how do I find out what our K60IJ Notebook has for a wireless adapter? I wanted to post this here as I have learned this Laptop was only available from Best Buy and servicable by them.
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